Questions we get asked

Most projects launch within 10 business days once branding, content, and access details are sorted. Urgent timelines can be pushed if everything is organised upfront.

A quick chat about what you need, your logo and brand colours, any photos, and a rough idea of what pages you want. We'll guide you through the rest.

Yes, domain, DNS, SSL, hosting, updates, backups, all managed so you don't have to think about it. If you'd rather manage it yourself, everything gets handed over properly.

No lock-in. You own everything, the code, the content, the design. If you ever want to move on, we'll help you migrate with no exit fees.

If you're on a hosting plan, we monitor 24/7 and respond immediately. If your site is already compromised, our Rescue service will clean it, patch the vulnerabilities, and get you back online.

Nine times out of ten it's unoptimised images, bloated code from unused plugins, or cheap shared hosting where your site is crammed onto a server with hundreds of others. We can usually identify the issue within five minutes.

This is one of the most common things we deal with. If you've got hosting or domain access, it's usually straightforward. If you've been locked out, it's trickier but we've recovered sites from worse situations.

Builds start at $1,200 depending on page count, integrations, and content readiness. Hosting and site care is $149/month, which covers edits, updates, backups and support. Clear quotes upfront with no surprises.

Website builders like Wix and Squarespace are fine for basic pages, but the moment you need something custom, specific form flows, better performance, proper SEO, you hit a wall. A custom build gives you exactly what you need, runs faster, ranks better, and you actually own it.

Websites aren't set-and-forget, software updates, security patches, SSL renewals, backups all need attention. Without a care plan, small issues pile up until something breaks. It's a lot cheaper to maintain a site than to rescue one.