Site is down
Complete outage, 500 errors, white screen.
elite-spec@nz:~$ rescue --now
We fix what other developers walked away from
Site down, hacked, crawling, or the person who built it has stopped answering. Ring 021 0868 2670 and you will get Rhys, not a ticket number.
What we get called about
Hacked or malware
Security breach, malicious code, blacklisted by Google.
Painfully slow
Ten second load times, timeouts, customers giving up.
Broken updates
Plugin conflicts, a failed WordPress update.
Rankings gone
Traffic dropped off a cliff and nobody can say why.
Database problems
Corruption, connection failures, bloat.
How a rescue runs
- 01 TriageWork out what is actually wrong, and how much of it is on fire.
- 02 ContainmentStop the bleeding. Isolate malware, restore from a clean backup, close the way in.
- 03 RepairFix the cause, not the symptom. Clean the code, patch the holes.
- 04 RecoveryBack online, tested, with monitoring so you find out before your customers do.
Rescue work is quoted once we know what we are dealing with. Most jobs start from $799. If it turns out to be a five minute fix, you get told that, not billed for a project.
Tell us what is broken
One reply from Rhys, usually same day. No call centre, no sales team.